Research

Based on the experiences from our group, here are a few common issues:

1. The water station is advertised as “Sanitary no-touch sensor activation with automatic 20-second shut-off timer”. However, in our experience it is often unreliable and unpredictable as to when the water stops.

2. The water station doesn’t seem reliable in terms of fill-capacity.

   • It’s unpredictable how much it will fill, and sometimes it overflows.

   • Sometimes it takes the machine a bit long to respond when a bottle is placed.

3. The numbers of plastic water bottles saved per use, especially when extra large, lose their meaning and direct connection to the person.

4. The speed at which the water comes out is unpredictable (we have two on the floor, and each works in their own manner).

Some public comments for the product from the website:

1. “The existing bottle filler lasted about 3 yrs., had to replace a sensor in that period once and now it is non functioning again. It is a very popular item in the school building. We would like to have more in the buildings but they are far too expensive. $800 for just a replacement bottle filler not including the cooler itself.”

2. “We have this in our dressing room at the theatre and it just isn't sufficient for our 12 person cast. If the whole cast tries to fill up their bottles, the machine doesn't dispense anymore and you have to wait quite a while for it to dispense water again. How much water is supposed to dispense because it's called a "Bottle filling station" but those bottles have to be very small it seems.”

3. “We added this to the girls kitchen at a sorority house and they love it!

4. “Very cool. Haven’t had a chance to install it yet but it's a very nice piece.”

5. “Affordable option over the recessed kind. I love it because it encourages reusable water bottles!”

6. “Great tasting cold water”